FAQs

Boxbee Dinoware is made from 100% premium food-grade silicone, ensuring both safety and quality.

The Dinoware set is designed for easy cleaning. You can hand wash it or use a sterilizer.

No. Our product is free from BPA, PVC, phthalates, latex, and plastic, ensuring utmost safety for your child.

The dinosaur design is not just for fun! It's intended to engage children, making mealtime more exciting and stimulating their imagination.

Currently, the Boxbee Dinoware is sold as a set. We believe it offers the best dining experience for your child when used together.

The Dinoware set is suitable for babies aged 6 months and up.

Standard shipping typically takes 3-5 business days. Express shipping options are available for faster delivery.

Absolutely! Once your order is dispatched, you'll receive a tracking number via email, allowing you to monitor its progress.

Please contact our customer service immediately. We'll arrange for a return, replacement, or refund, depending on the situation.

There might be restrictions based on local customs regulations for international orders. Please check your country's import guidelines.

If your order hasn't been dispatched, please contact us as soon as possible, and we'll do our best to accommodate the change.

We currently don't offer gift wrapping, but our products are packaged with care to ensure they arrive in perfect condition.

We accept returns within 30 days of receipt, provided the product is unused, in its original packaging, and in the same condition that you received it.

To begin the return process, please contact our customer service with your order number and details about the product you'd like to return. They'll guide you through the next steps.

Refunds are issued to the original method of payment. If that's not possible, we'll arrange an alternative with you.

No, the return shipping costs are covered by us.

No, there are no additional fees for returns. However, we recommend packaging the item properly to ensure it doesn't get damaged during transit.